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Local Collection

Local Collection

Opening Times:

Monday - Saturday, 9:30am to 4:30pm

If you are local to us in Durham, North East England, then you have the option of collecting your number plates from us, rather than posting your documents and getting the plates delivered.

Process:

  1. Bring both your ID/proof of address document and proof of entitlement to the registration to our workshop.
  2. Hand the documents to a member of staff and let them know your order number.
  3. Your documents will be recorded into our database, then handed back to you. You may now wait in our waiting area, or in your car.
  4. Your plates will be manufactured, taking around 10 minutes on average, and we will then hand over the plates to you.

Our Location

Utopia Plates Ltd, Unit 1, Dragonville Industrial Park, DH1 2XJ

9:30am - 4:30pm | Monday - Saturday

Utopia Plates Ltd Unit 1, Dragonville Industrial Park, DragonLn, Durham DH1 2XJ
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Remember Your Documents

Please don't forget to bring your Proof of Address & Proof of Entitlement to the registration if you are collecting an order containing number plates. We cannot manufacture number plates without first seeing and recording these documents.

What Identification/Proof of Address document do I have to provide?

Documents Eligible for Digital Submission:

You can send the following documents in their digital original form (such as a PDF file) via email:

  • Utility Bill (Gas, Electric, Water) - dated within the last 6 months.
  • Telephone or Internet Bill - dated within the last 6 months.
  • Bank Statement - dated within the last 6 months.

Documents Requiring Physical Originals:

For the following documents, we require the physical originals to be sent via post:

  • Utility Bill (Gas, Electric, Water) - if not available in digital format, dated within the last 6 months.
  • Telephone Bill - if not available in digital format, dated within the last 6 months.
  • Council Tax Bill or Rates Bill - dated within the last 6 months.
  • Driving Licence (Photo-card or paper counterpart).
  • National Identity Card
  • Police Warrant Card
  • Armed Forces Identity Card
What entitlement document do I have to provide?

Documents Eligible for Digital Submission:

The following documents can be sent in their original digital format (such as a PDF file) via email:

  • Electronic Number Plate Authorisation Certificate (eV948)
  • Letter of Authorisation from a Fleet Operator: Must include the document reference number from the registration certificate.
  • Vehicle Details from the 'View Vehicle Record' Service: Applicable if your fleet is in the new V5C on demand scheme (also called ‘V5C suppression’).

Documents Requiring Physical Originals:

For these documents, we require the physical originals to be mailed to us:

  • Vehicle Registration Certificate (V5C or V5CNI)
  • New Keeper Supplement (V5C/2 or V5C/2NI)
  • Certificate of Entitlement to the Number (V750 or V750NI)
  • Retention Document (V778)
  • Renewal Reminder for Vehicle Tax or SORN (V11 or V11NI)
  • Temporary Registration Certificate (V379 or V379NI)
  • Number Plate Authorisation Certificate (V948) with an official stamp from the DVLA or DVSA.
Do the documents need to match?

No - the law permits buying number plates as a gift, which means you can use your own ID or proof of address document, along with the proof of entitlement belonging to the owner of the registration. Additionally, if your address is different between the two documents, this does not matter.